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How to Return an Item

Important: Any return that isn't accompanied by an official RMA# will incur a $15.00 surcharge.

Please follow the steps below to return an item:

  1. Before returning a product, call customer service at 1-800-501-4002 to obtain an RMA (Return Merchandise Authorization) number and a free return-shipping label.
  2. All products must be returned with any unused warranty cards, instruction booklets, cleaning cloths, and cases when applicable.
  3. The RMA number MUST be written on the outside of the package and/or on the return shipping label. Any return that isn't accompanied by an official RMA# will incur a $15.00 surcharge.
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